Returns & Exchanges

At Gems and Juniper, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, we offer easy returns and exchanges within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the products are in unworn condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will issue a refund to your original payment method within 5-7 business days.